Built for Malaysian Players

About my99 – The Story Behind Malaysia's Trusted Online Casino Platform

My99 is more than just an online casino platform — it's the result of a deep understanding of what Malaysian players truly want: fair and transparent gameplay, a seamless mobile experience, a payment system that works for local users, and reliable customer support available at any time.

Over 200,000 registered members 1,000+ games available 24/7 Support in Bahasa Malaysia
Trusted Platform
RNG audited by independent international bodies
SSL 256-Bit Encryption
Full data & transaction protection
200K+ Player Community
Largest among Malaysian players
24/7 Support in Bahasa Malaysia
Live chat, email & WhatsApp
200K+
Registered Members
1,000+
Total Games
30+
World-Class Providers
24/7
Active Support
99.5%
Highest RTP
RM 10
Minimum Deposit

Who We Are — The my99 Story

My99 was born from a simple question we asked ourselves: why is it so hard to find an online casino platform that truly understands Malaysian players? For too long, local players have had to put up with slow platforms, mobile-unfriendly interfaces, complicated deposit processes, and customer support that neither speaks the language nor understands local needs. my99 exists to change all of that.

We are a company founded by a team of professionals from the technology and digital entertainment industry, with years of experience in the Southeast Asian market. We understand how Malaysian players play — catching a quick session on their smartphones during the commute using Maxis or Celcom 4G, preferring to deposit with Touch 'n Go eWallet over entering credit card details, and wanting to communicate in Bahasa Malaysia when they need help. That understanding shapes every design and operational decision we make at my99.

Since launching, my99 has grown rapidly to become one of the most popular online casino platforms among Malaysian players. This growth isn't just the result of large-scale advertising — it's driven primarily by members recommending us to their friends, which is the most meaningful vote of confidence in this industry. When players feel comfortable enough to recommend a platform to someone they care about, it means the experience has genuinely delivered.

Throughout our time in operation, my99 has consistently expanded its game library, improved platform performance, and introduced more local payment options. Today, we offer 1,000+ games across six categories — from modern slots by Pragmatic Play and PG Soft, table games with competitive RTPs, 24/7 Live Casino with real human dealers via Evolution Gaming and SA Gaming, to trending crash games like Aviator that are hugely popular among younger Malaysian players.

What sets my99 apart from the competition goes beyond game count. It's a combination of factors we've built together: RTP transparency displayed clearly for every game, an automatic daily 0.8% rebate credited without any manual claim required, withdrawals processed within 5 to 30 minutes, and responsive customer support in Bahasa Malaysia around the clock. Whenever you run into an issue, the my99 support team is there to help.

As a platform serving Malaysian players, my99 takes responsible gaming seriously. We have invested in a comprehensive suite of self-management tools — deposit limits, loss limits, daily wagering limits and self-exclusion options — because we believe long-term enjoyment is only possible when players stay within their means. my99 is about quality entertainment, not simply chasing profit.

The my99 Vision

To be Malaysia's most trusted number-one online casino platform — the first choice for every player seeking a fair, safe and satisfying gaming experience in a locally friendly digital environment.

my99's Mission

Delivering the best online casino experience to Malaysian players through cutting-edge technology, partnerships with world-class game providers, fast local payment systems, and genuine customer support that's always there when you need it.

my99 Core Values
Transparency — RTP clearly displayed for every game
Security — 256-bit SSL & player funds held separately
Fairness — RNG audited by an independent international body
Responsibility — self-management tools for all members
Community — built for & with Malaysian players

What Sets my99 Apart from Other Platforms

Six key advantages that make my99 the first choice for Malaysian casino players

Optimized for Malaysian Mobile Users

My99 was built from the ground up for smartphone use. The platform runs smoothly on both Android and iOS directly from your browser — no app download needed. Live Casino streams are optimised for Malaysian 4G/5G data, with automatic quality adjustment based on your connection speed. Whether you're on the LRT, on a break at the office, or relaxing at home, the experience is consistently great across every situation.

Fast & Easy Local Payments

My99 supports all the major Malaysian payment methods that most people already use — Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow and FPX via Maybank2u or CIMB Clicks. The minimum deposit is just RM 10, credited within minutes. Withdrawals are processed quickly too — 5 to 30 minutes for e-wallets. All transactions are in Malaysian Ringgit (RM) with no hidden fees from my99.

Full Security & Transparency

Security at my99 isn't just a tagline — it's a daily practice. The platform uses 256-bit SSL encryption for all data and transactions. The RNG system across all games is regularly audited by independent international bodies. Player funds are kept separate from the company's operating accounts. The RTP for every game is publicly displayed so you know exactly what odds you're playing with before you start. There are no secrets hidden from my99 members.

1,000+ Games from the World's Top Providers

My99's game library spans 1,000+ titles from internationally reputable providers — Pragmatic Play, Evolution Gaming, PG Soft, Habanero, Microgaming, Playtech, SA Gaming, Ezugi, and many more. From modern slots with progressive jackpots to live baccarat with real dealers, from blackjack with 99.5% RTP to the trending crash game Aviator — all in one platform, no account switching needed.

Daily 0.8% Rebate & Loyalty Programme

Every ringgit you wager at my99 works for you. A daily cash rebate of 0.8% is calculated on your total wager amount and credited automatically at midnight — no manual claims, no minimum required. Our four-tier loyalty program (Bronze, Silver, Gold, Diamond) unlocks increasingly rewarding benefits as you play — higher rebates, exclusive VIP tables, special bonuses, and dedicated support from a personal account manager.

24/7 Customer Support in Bahasa Malaysia

The my99 support team isn't just automated bots — they're real people trained to understand the needs of Malaysian players. They're fluent in Bahasa Malaysia and communicate in a relaxed, natural way without stiff formal language. You can reach them via live chat on the platform, email at support@my99-khelo.com, or WhatsApp — with responses in under 5 minutes for urgent matters, 24 hours a day, 7 days a week with no days off.

The my99 Journey So Far

From an initial idea to a platform with over 200,000 members — every step driven by a single commitment: delivering the best for Malaysian players.

Getting Started
my99 Goes Live
The my99 founding team, made up of technology and digital entertainment industry professionals, launched the platform with an initial catalogue of 200+ games, with a complete focus on the needs and experience of Malaysian players.
Growth Phase
Partnerships with Premium Providers
my99 sealed partnerships with Evolution Gaming, Pragmatic Play, and SA Gaming — bringing HD live casino experiences and premium slots to members. Active player numbers began climbing steadily through word-of-mouth referrals.
Growth
Malaysian Local Payment Integration
my99 integrates Touch 'n Go eWallet, GrabPay, DuitNow and Boost — making deposits and withdrawals as easy as sending a message. What used to take hours is now done in minutes, and the improvement in user satisfaction has been significant.
Milestones
100,000 Registered Members
my99 reached 100,000 registered members — a milestone that reflects the trust of Malaysian players. A loyalty programme was introduced with four tiers and an automatic 0.8% daily rebate as a reward for all active members.
Now
200,000+ Members & 1,000+ Games
my99 continues to grow, with a community of over 200,000 registered members, 1,000+ games from 30+ world-class providers, and a 24/7 support team fluent in Bahasa Malaysia. This journey is far from over.

Numbers That Say It All

The trust we've built over time isn't just a claim — it's reflected in numbers and facts you can verify for yourself.

200K+
Active Registered Members

A growing community of my99 players from every corner of Malaysia — Peninsular Malaysia, Sabah, and Sarawak alike.

1,000+
Games Available

Slots, baccarat, blackjack, roulette, live casino, crash games, and progressive jackpots — all in one platform, no account switching required.

30+
World-Class Providers

From Evolution Gaming for Live Casino to Pragmatic Play and PG Soft for slots — only audited, trusted providers make the cut.

<5 Min
Support Response Time

The my99 Bahasa Malaysia support team aims to respond within 5 minutes for every urgent query via live chat.

99.5%
Highest Game RTP

My99's Vegas Strip Blackjack offers an RTP of 99.5% — among the most competitive in Malaysia's online casino industry with correct basic strategy.

0.8%
Automatic Daily Rebate

Credited every midnight with no manual claim required — a daily reward for every active my99 member regardless of membership tier.

Security & Trust — my99's Top Priority

Every system and process at my99 is built with player security and trust as the top priority

256-Bit SSL Encryption

The same encryption standard used by global banking institutions. All your data and transactions on my99 are fully protected against hacking and unauthorized access.

Independently Audited RNG

My99's Random Number Generator system undergoes regular audits by independent international bodies. Every game outcome is truly random — unpredictable and immune to manipulation by any party.

Segregated Player Funds

Funds you deposit into your my99 account are held in an account entirely separate from the company's operating funds. Your money is never used for operational purposes and remains available for withdrawal at all times.

Two-Factor Authentication

2FA is available for all my99 accounts — an added layer of security to ensure only you can access your account, even if your password has ever been exposed to someone else.

RTP Transparency — We Have Nothing to Hide

One of my99's most important commitments to players is full transparency on the RTP (Return to Player) of every game. We display these figures clearly so you can make informed decisions about how you play. No confusing tactics, no unsubstantiated claims.

Vegas Strip Blackjack (Basic Strategy) 99.6%
Live Baccarat – Banker Bet 98.9%
French Roulette (La Partage) 98.65%
Premium Slots (average) 96–97%
100%
RTP displayed openly
Periodic
RNG Audited by Independent Bodies
Zero
Hidden fees from my99

The Team Behind my99

Dedicated professionals working every day to ensure the best possible experience for you

Technology Team
Platform & Infrastructure

The engineers and developers who keep the my99 platform fast, stable and secure for all users across Malaysia, around the clock.

Gaming Team
Catalogue & Quality

Gaming specialists who evaluate, select, and integrate every new game into the my99 platform — ensuring only the best and fairest titles are offered.

Support Team
24/7 Customer Support

The public face of my99 — a Bahasa Malaysia-speaking team that's always ready to handle every enquiry, complaint and member request with a friendly, efficient touch.

Compliance Team
Security & Integrity

Security and compliance specialists who monitor and ensure all my99 operations meet the highest safety standards, protecting the interests of every member.

My99 Provider Partners

Partnering with internationally reputable game providers for guaranteed quality and fairness

Pragmatic Play
Evolution Gaming
PG Soft
Habanero
Microgaming
SA Gaming
Spadegaming
Ezugi
Playtech
Dream Gaming
NetEnt
20+ Other Providers

Malaysian Local Payment Methods

Deposits and withdrawals made easy, fast, and secure — all in Malaysian Ringgit (MYR)

Touch 'n Go eWallet
GrabPay
Boost
ShopeePay
DuitNow
FPX / Maybank2u

Minimum deposit RM 10 · Withdrawals processed in 5–30 minutes · All transactions in Malaysian Ringgit (MYR) · No hidden fees

My99's Commitment to Responsible Gaming

At my99, we believe great entertainment must come with responsibility. Casino gaming is meant for fun — not as a solution to financial problems or a primary source of income. That's why we invest in tools that help players look after themselves.

Every my99 member has access to a full set of self-management tools within their account settings — daily, weekly and monthly deposit limits; loss limits; wagering limits; and self-exclusion for a duration of their choosing. These tools aren't just a formality — we actively encourage members to use them.

If you or someone you know may be struggling with a gambling-related issue, please reach out to Talian Kasih at 15999 for free, confidential, and professional support. my99 also works with local organizations to provide the information and resources you may need.

Learn More
Customizable Deposit Limits

Set daily, weekly, or monthly deposit limits in your my99 account settings. Once a limit is reached, the system will automatically block further deposits until the limit period resets.

Loss Limits & Wagering Limits

Set a maximum loss limit and a per-round wagering limit. These controls help you stay within a planned budget without letting emotions drive your decisions.

Instant Self-Exclusion

Choose to exclude yourself from the platform for 1 week, 1 month, 6 months, or permanently. Self-exclusion requests are processed immediately and can be done on your own without needing to contact support.

Local Helpline

Talian Kasih 15999 — free, confidential and available 24 hours a day. If casino gaming is starting to affect your daily life, help is available and you don't have to face it alone.

My99 Privacy Policy & Personal Data Protection

My99 takes your privacy very seriously. All personal information you share during registration and while using the platform is protected with 256-bit SSL encryption and is never shared with third parties without your consent. You have the right to access, correct, or request deletion of your personal data at any time. For privacy-related inquiries, contact us at support@my99-khelo.com.

Read the Full Privacy Policy

Frequently Asked Questions About my99

Answers to common questions about who we are and how we operate

my99 is an online casino platform operating at my99-khelo.com, built specifically to meet the needs of Malaysian players. The platform is run by a team of technology and digital entertainment industry professionals with years of experience in the Southeast Asian market. my99 offers over 1,000 games spanning slots, table games, Live Casino, crash games and progressive jackpots from more than 30 world-class providers. The RNG system is independently audited by an international third-party body to ensure fair play across every game.

my99 uses multiple layers of protection to keep you safe. First, 256-bit SSL encryption secures all communications and transactions — the same standard used by banking institutions. Second, player funds are held separately from the company's operating accounts, so your money is always secure. Third, two-factor authentication (2FA) is available for added login security. Fourth, all personal information is never shared with third parties without your consent. Any security queries can be directed to the my99 support team at support@my99-khelo.com.

The my99 support team is reachable through multiple channels, all active 24 hours a day, 7 days a week. First, live chat within the my99 platform — the fastest option, with typical response times under 5 minutes for urgent queries. Second, email at support@my99-khelo.com — ideal for detailed inquiries that require a longer explanation, usually answered within 1 hour. All support channels are handled by real human staff fluent in Bahasa Malaysia — no automated bots giving generic responses.

my99 takes an active approach to responsible gaming that goes well beyond the bare minimum. The platform offers a comprehensive set of self-management tools within your account settings — deposit limits (daily, weekly, monthly), loss limits, per-round wagering limits, and self-exclusion options for a duration of your choosing. We proactively encourage all members to make use of these tools. Information on local support resources is also available, including Talian Kasih 15999 for players who may need assistance. Remember: my99 is for entertainment — play within your means and comfort level.

Join the my99 Community Today

Over 200,000 Malaysian players have trusted my99 for their online casino experience. Sign up for free in under 2 minutes and claim a Welcome Bonus of up to RM 1,000 to kick off your journey with us.

Support in Bahasa Malaysia · Deposit from RM 10 · Withdrawal within 30 minutes

256-Bit SSL Secured Independently Audited RNG Responsible Gaming 200,000+ Trusted Members
Bahasa Melayu